All our staff are supported with safeguarding in online tuition sessions. A majority of our tutors are experienced qualified teachers with enhanced DBS checks. If you have any concerns please don't hesitate to get in touch.

You can pay for tutoring sessions with Stepping Stones by bank transfer or using a debit or credit card through our secure online payment system. We also accept payments via PayPal. If you would like to pay by check or cash, please contact us directly

Our tutors input their individual availability on our website, enabling you to book a time that suits everyone. If you require a slot that is currently not available, please get in touch and we will make arrangements to fit to your needs.

Yes. A majority of our staff are qualified teachers and all have extensive tutoring experience. Our tutors are experts in their fields with a minimum of an A Level in any subjects which they offer.

As long as you notify us at least 24 hours before your private tutoring session, you will not be charged. The hours will be banked to be used at a later date. Please note that cancelled tutor lessons cannot be refunded.

Yes, we are open all year round. Half terms and holidays are also a chance to catch up on missed private tutor sessions or catch up with topics flagged in end of term assessments. However our tutors' individual availability is personalised to them. Please contact us for more information.

Yes! Everything your child learns at Stepping Stones has been aligned to the UK curricula (National Curriculum for England, Curriculum for Wales and Curriculum for Excellence in Scotland). Our tutors are experts in the curriculum and teach using the same methods that your child learns in the classroom. This means that everything your child learns will directly support them when they’re at school.

Do you remember the person who inspired you, a teacher, a friend, a family member? Someone who changed how you saw things and helped you to see your potential? Our tutors do exactly that and are the most important factor in your child’s progress. Our tutors will get to know your child as an individual and play a vital role in boosting your child’s confidence and motivation for learning. Your child will receive individual support to overcome challenges and feedback to help take their learning forward. Our tutors do more than just teach children to reach the answer, they use questioning to support your child to apply what they already know, and then challenge them to explain their answers that leads to greater independence. Your child will have regular sessions with their tutor. After every session, you will receive instant feedback so you can track your child’s progress.

Your tutor will provide you with regular feedback, summarising what your student has worked on and giving examples of topics they are working on. We work with students and parents to ensure a collective clear understanding of progress, targets and next steps.